Meet The Team
Whether you need strategic HR guidance, first-line advice, or help managing the admin tasks that take up your precious time, we’ve got you covered. Our team blends diverse expertise, from Employment Lawyers and Immigration Lawyers to Benefit Brokers and HR Software Providers, all working alongside us to ensure you have the resources and knowledge you need when you need it.
At VIVA Support, we’ve cultivated strong relationships with industry experts and highly experienced HR Partners who specialise in areas that can support you and your clients, so you can focus on what you do best—delivering top-tier HR solutions.
These are the people who keep the wheels turning and ensure your business runs smoothly—without the extra stress. When you work with us, you're not just getting a service; you're gaining a trusted HR support network that helps your consultancy grow and thrive.
Emily Laflin
Founder & Lead HR Associate
👋🏼 Hey, I’m Emily, Founder of VIVA Support and your go to HR Operations and Generalist partner.
I thrive in the operational side of HR: building processes, implementing systems, and creating the kind of structure that saves business owners time, money, and unnecessary stress. My happy place is simplifying the messy stuff so managers and HR teams can focus on what actually moves the needle.
I’m not ashamed to say I’m not an expert in every corner of HR; no one is. But what I am brilliant at is knowing exactly where my strengths lie, collaborating with specialists, and pulling in the right expertise when you need it. If I’m not the expert, I’ll find you the one who is.
Since launching VIVA Support in 2020, I’ve supported over 200 businesses and HR consultants across the UK and US, delivering practical, scalable HR operations that make life easier for everyone involved. Whether it’s streamlining workflows, managing day‑to‑day HR, or building systems that actually work, I’m here to help you run HR in a way that feels lighter, clearer, and far more efficient.
I’m also a mum of three, fuelled by caffeine and a deep love of making HR simpler for the people who do it every day.
Sarah Holmes
👋🏼 Meet Sarah, our ER powerhouse and allround HR superstar here at VIVA Support!
Joining the team in early 2025, she has genuinely transformed the way we work. From day one, she’s been the kind of teammate every business owner dreams of, calm under pressure, razor‑sharp in her judgement, and always ready to dive into the trickiest of situations without breaking a sweat.
Working side‑by‑side across almost all client projects, Sarah brings a level of expertise in Employee Relations that elevates everything we do. Whether she’s leading investigations, navigating disciplinaries, or resolving grievances with her signature blend of fairness and confidence, she handles even the most complex scenarios with ease.
A mum of one, Sarah splits her time between Spain and the UK, though you’d never know it unless she’s teasing us about the sunshine. No matter where she’s working from, she’s fully present, fully committed, and fully brilliant.
Sarah Fairbairn
👋🏼 Meet Sarah, our Business Admin superstar and the organisational backbone of VIVA Support. Since joining in early 2024, she’s been the steady, reliable force keeping our operations running smoothly behind the scenes.
With an exceptional ability to multitask, prioritise, and stay calm under pressure, Sarah handles everything from invoicing and inbox management to scheduling and client coordination. Her work ensures that our consultants can stay focused on delivering high‑quality HR support without getting buried in admin.
As a mum of two, she’s no stranger to juggling a full plate and it shows. Her efficiency, attention to detail, and ability to keep everything moving make her an essential part of the team. Whether she’s refining processes, supporting clients, or keeping our day‑to‑day operations on track, Sarah brings clarity and order to every corner of the business.